JOB SCOPE

Under minimal supervision, responsible for Planning new footprint expansion launches on the Voice Core network and routing platforms. Specifically responsible for performing in a Network Traffic and Capacity function in the following areas: SONUS PSX switching platforms, Time Division Multiplexed (TDM) trunking Gateways (GSX and UMG platforms), OCx and DSx circuits, packet-based trunking such as IP SBCs (Session Border Controllers). Able to resolve the vast majority of telephony network routing and transport issues without assistance. Provides troubleshooting assistance to entry level & mid-level switch engineers in a support center environment. Able to direct the trouble shooting efforts during major outages.

DUTIES AND RESPONSIBILITIES

• Evaluates, coordinates, and supports all core telephony planning activities to include voice hardware capacity, on-net/off-net transport facilities and new rate center expansions.
• Demonstrates IP knowledge, L2, L3, TCP, UDP and telephony equivalents. Ability to plan IP connectivity to support voice traffic peering arrangements.
• Plans SS7, ISUP, and SIP routing techniques unassisted. Assists and coordinates the efforts of other TOE I/II in planning and troubleshooting SS7, ISUP, and SIP.
• Follows established guidelines for telephone network daily health check procedures as it pertains to capacity and determines fix action during outage situations.
• Prepares detailed Switch Planning and Routing documentation for PSTN call flow.
• Reviews and guides other TOE's in regional network plans for implementation.
• Assumes a leadership role during major outages, coordinating not only within the Telephony group but between functional areas.
• Assumes a leadership role in all Residential and Business telephony issues, coordinating not only within the Telephony group but between functional areas.
• Documents and assists other TOE's with documenting switch and telephone network architecture and works with Finance verticals to drive cost out of the network.
• Performs other duties as requested by supervisor.

BASIC / MINIMUM QUALIFICATIONS

• Bachelor's degree in computer science, Electrical Engineering or related field, and / or equivalent work experience
• Minimum five (5) years of experience with wireline, wireless, or broadband telephony
• Minimum three (3) years of Data network experience
• Must be able to work the following shift: Hybrid 8am-5pm M-F

ADDITIONAL JOB QUALIFICATIONS

• Advanced knowledge of related industry specifications and standards IEEE, ANSI, Physical Media (Multimode Fiber, Single-mode Fiber, UTP, DS3, DS1 and DS0 etc.), Telephony switching, routing, Ethernet and TDM transport technologies and protocols
• Experience with network design, network architecture, protocols and network topology
• TCP/IP and the OSI Model
• Experience in network devices and basic network appliances
• Ability to perform duties in a very fast-paced environment and ability to learn new technology quickly.

PREFERRED QUALIFICATIONS

• Knowledge of company products and services
• Industry and vendor specific certifications and training (Cisco, Nokia, Metaswitch, Alcatel-Lucent, etc.)

WORKING CONDITIONS

• Office Environment

#LI-AK
#LI-HYBRID ETC370-NTO 336151 336151BR

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

The pay for this position has a salary range of $78,900.00 to $139,500.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.