Job Description

Team Leader

Areas of ownership

-Oversee/Execute all F.O.H. Operations

• Opening, Closing, Transition:

• Set Up/Breaks

• Checklists

• Cleaning (Set Team Up For Success)

• Record Keeping

• Team Member Evaluations and Feedback

• Communicating daily goals in an understandable way

• Pathways (be a lifelong learner)

• Training

• Finding leaders passion areas

• Training champions (safety security, food safety, cleaning, waste, etc…)

-Financial Responsibility

• Safe Counts

• Record in JOLT

• Change Order

• Organizing the safe & Money

• Bank Runs

• Holding Team Accountable for Overage and Shortage

• Inform

• End of Day

*
Job Responsibilities

The Shift Leader will be in charge of the following but not limited to:

• GUEST EXPERIENCE: Creating a “WOW” for our guests.

• Setting the Standard

• Ensure the Team is following CFA process/practices in ALL areas.

• Providing an experience that is ALWAYS FAST, but NEVER RUSHED.

• ACCOUNTABILITY: standing on truth in love with our team.

• Team Communication

• Maintain SENSE OF URGENCY.

• Floating on shift, check to see each station is properly staffed and stuffed.

• Being proactive in anticipate the needs of the shift ( DT, BOH, Delivery)

• Problem Resolution

• MAKE THE CALL: on shift adjustments to meet needs

• Resolve Team issues: A CARED for Team, will CARE for our Guests.

• Guest recovery using the (H.E.A.R.D.) model

Job Types: Full-time, Part-time

Pay: $15.00 - $18.00 per hour

Experience level:

• 1 year

Restaurant type:

• Quick service & fast food restaurant

Shift:

• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work Location: In person

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