Job Responsibilities:

• Review titles for negotiability, sign and reassign titles for sellers and buyers.
• Complete application for new title on behalf of clients as needed.
• Complete repossession affidavits as needed.
• Complete affidavit of corrections as needed.
• Answer communications from all clients on title questions and issues to resolution, escalating if necessary.
• Troubleshoot and resolve title issues on behalf of all clients according to state specific title requirements.
• Communicate effectively with BMV/DMV agencies.
• Monitor aging of titles following departmental procedures and policies.
• Process documents received from clients to complete title follow-up.
• Assess and determine proper outcomes for title release requests.
• Case management for escalated title issues.
• Ensure the efficient and accurate registration of new dealers to the Auction, and maintains and updates the current dealer database and files.
• Receive and distribute mail.
• Receive and apply payments.
• Process Seller Liability report.

Qualifications:

• High School Diploma/GED and 3 years' experience in a related field.
• OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience.
• OR 5 years' experience in a related field.
• Must be willing to commute to our West Palm Beach location (gas/mileage reimbursed)
• Title knowledge of all 50 states required.
• Must have wholesale title experience.
• Bilingual is a plus.
• Must have strong organizational skills and be very detail oriented.
• Ability to type and use 10-key proficiently required.
• Effective communication skills and strong customer service attitude is required.
• Ability to recognize title brands and other relevant notations related to titles is required.
• Willingness to become a Notary is desired.

About Cox Automotive

At Cox Automotive, people of every background are driven by their passion for mobility, innovation and community. We transform the way the world buys, sells, owns and uses cars, accelerating the industry with global powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more. What's more, we do it all with an emphasis on employee growth and happiness. Drive your future forward and join Cox Automotive today!

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.