Newport News, Virginia
Overview
Responsible for the scheduling of patient appointments with specialists, scheduling tests at appropriate facilities, coordinating completion for insurance mandated referrals and authorizations prior to the date of service.

What you will do

• Coordinates appointment scheduling and obtains timely insurance referrals/authorizations to ensure quality patient care. Educates patient regarding protocol for tests/appointments.
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  Keeps up to date on referral criteria by reviewing updates from insurance carriers and attending training. Recommends to office manager any process improvements needed to improve quality of service. Maintains a clean and orderly work area.
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  Processes physician and patient requests for tests and referrals in a timely manner. Responds appropriately and timely to patient calls.

Qualifications

Education

• High School Diploma or GED, (Required)

Experience

• 1 year Medical office experience (Required)

• Medical Plan Options
• Vision and Dental plans (including orthodontic care)
• Wellness & fitness center discounts
• Onsite pharmacy and delivery options
• Riverside Health System services discount
• Flexible spending and savings accounts
• Healthy lifestyle incentives

• Group Term Life and AD&D Insurance
• Short Term Disability
• Whole Life Insurance
• Critical Illness Insurance
• Accident Insurance
• Legal Insurance
• Pet Insurance

• CEUs (MedBridge Education)
• 403(b) Savings Plan (Immediate Matching)
• Specialty Certification Financial Assistance
• Company Wide Bonus Program
• Employee Help Fund

• Paid Time Off (full- and part-time team members)
• Extended illness bank
• Care.com membership
• Employee Assistance Program
• Adoption Assistance
• Area retail discounts
• Community involvement opportunities