Job Description
Join the Boulders Resort team for great Hilton Travel benefits.
The Villa Maintenance Engineer Supervisor would be in charge of maintenance in our 60 Villas.
Duties and Responsibilities:
- Take the lead on prioritizing maintenance calls specifically for our villas.
- Respond and attend to guest repair requests.
- Fix minor plumbing problems such as unclogging drains, plunging toilets, and repairing leaky spigots and faucets.
- Perform miscellaneous minor repairs such as tightening loose toilet seats, changing light bulbs, and patching holes in walls.
- Perform preventative maintenance on tools and equipment, including cleaning and lubrication.
- Maintain daily logs of operation, maintenance, and safety activities.
- Communicate with guests/customers when necessary to resolve maintenance issues.
- Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional, maintain the confidentiality of proprietary information, and protect company assets.
- Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and assist individuals with disabilities.
- Speak with others using clear and professional language.
- Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Visually inspect tools, equipment, or machines.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
- Move up and downstairs, service ramps, and/or ladder.
- Grasp, turn and manipulate objects of varying size and weight.