Job Description

Ohio Pickling and Processing is a steel toll processing plant located in Toledo, Ohio. Our people are our strength, reputation, and our future. We are a team - constantly learning, improving, and developing to create value for our customers, ensure our employees' well-being and longevity of our operations.

We are looking for an Inside Sales/Customer Service Representative to join our great team!

Position Summary

The ideal candidate for this role will possess a customer first mindset, be a self-starter, have great attention to detail and work well within a team. This position is responsible for communicating with customers, entering orders accurately and timely, and following up on work orders.

Job Duties

• Manages an established customer base and ensures customer satisfaction
• Prepares and enters orders in system according to established procedures and standards
• Able to manage a high volume of customer requests through various forms of communication
• Demonstrates teamwork to ensure accurate work and information is processed
• Establishes and maintains rapport with customers
• Other duties as assigned

Qualifications

· Previous Inside/Customer Service experience required

· Industry knowledge is strongly preferred

· Excellent written and verbal communication skills

· Customer focused mindset with great attention to detail

· Able to work well in a fast paced environment

Ohio Pickling and Processing is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics as outlined by federal, state, or local laws.

Job Type: Full-time

Pay: From $47,000.00 per year

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Toledo, OH 43607: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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