Inside Sales

FULL-TIME

$30/hr

**Pay listed is within the range; Pay based on skills and experience**

• Build customer and vendor relationships to earn their trust
• Become familiar with all facets of the procurement process
• Identify revenue opportunities within customers’ communities through communications, programs and other activities as needed.
• Prospecting, qualifying, and generating sales within our established guidelines
• Understand the price metrics / material provided by purchasing
• Understand and use the selling price matrices for existing and new customers
• Provide reporting to management as requested
• Keep management informed of all activity, including timely preparation of reports
• Remain knowledgeable and up-to-date on changes and developments in BPS industry
• Additional duties as may be assigned by department supervisor or manager
• Basic knowledge of Eclipse System
• Generate new and repeat sales by providing product and technical information in a timely manner
• Determine customer requirements and expectations in order to recommend specific products and solutions
• Recommend alternate products based on cost, availability, or specifications
• Present price, credit, and terms in accordance with standard procedures and customers’ profitability profiles
• Accurately process customer transactions such as orders, quotes, or returns
• Provide accurate information regarding availability of in-stock items
• Obtain accurate information from vendors relating to shipment dates and expected date of delivery
• Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability
• Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sale items
• Educate customers about terminology, features, and benefits of products in order to improve product related sales and customer satisfaction
• Monitor scheduled shipment dates to ensure timely delivery and expedite as needed
• Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaint
• Fill requests for catalogs, information, or samples
• Remain current on consumer preferences, changes in local codes and product developments by attending sales meetings, vendor training and trade shows, or reading trade journals
• Identify trends in customer satisfaction or dissatisfaction
• Manage time effectively, meet personal goals and work effectively with other members of the distribution team
• Communicate to the purchasing department unexpected increases or decreases in demand for products
• Assist in scheduled physical inventory counts
• Maintain proficiency in using personal computer, data entry terminal and other common office equipment and software
• Follow company policies and procedures
• Present a professional image at all times to customers and vendors
• Perform other duties as assigned.

REM-04 WS-04 WS-TC WS-LC

Schedule

Shift start: 9:00AM
Shift length: 8 hours
9am-5pm

Benefits

• Health, dental, vision insurance
• Paid time off
• 401(k) plan

Qualifications

• Must pass drug screen (cannabis included)
• Can lift 25 lbs
• Must be at least 18+ years old

-Knowledge of basic Inside sales procedures and practices -Strong organizational skills with the ability to prioritize activities and meet deadlines\ -Proven analytical and problem-solving skills with attention to detail -Effective oral and written communication skills -Ability to deal calmly and effectively with customers while maintaining and promoting a positive image -Solid interpersonal skills with the ability to develop and maintain cooperative working relationships with both customers and company personnel at all organizational levels -Proficiency in the use of computers and software programs; including word processing, spreadsheet, and e-mail applications.

About Bakersfield Pipe & Supply

Bakersfield Pipe and Supply, Inc. distributes pipes, valves, fittings, and supplies for customers in the Western United States. They are the largest independent supply company in the Western US with 18 locations. Their strength is in their service – getting customer orders right the first time and making sure they're fully stocked with the items customers most likely to need. At BPS, quality is a way of life. They are constantly reengineering and rethinking their process so we are steps ahead of our competition.