Job Description

The Delivery Coordinator (Aftermarket Sales) presents and sells accessory and aftermarket products for our new and used vehicles, including added appearance features and protection options. He or she helps keep track of vehicle order status, prepares/completes all customer paperwork, and works with the Sales Department, Service Department, and the customer to arrange installation and delivery.

The ideal candidate for this position has proven sales experience, a confident personality, strong customer service skills, and exceptional communication and interpersonal skills to interact professionally with customers, staff, and management. Fluent English speaking and writing skills, good time management skills, an outgoing personality, and professional dress, speech, and behavior are all required for this position.

Experience is wanted but not required, on the job training for two weeks is provided to the candidate selected.

RESPONSIBILITIES

• Presents and sells accessory and aftermarket products for our new and used vehicles, including added appearance features and protection options
• Completes all sales documentation in a comprehensive and accurate manner
• Coordinates with customers and staff on deliveries/installation as needed
• Follows up with customers to ensure complete satisfaction with vehicles and any aftermarket products/services
• Maintains up-to-date knowledge of all vehicles, accessories, value add products/services, financing options, servicing plans, promotions, and industry trends
• Provides timely and accurate reports as required
• Performs other duties as assigned

QUALIFICATIONS

• High school diploma or GED preferred
• Verifiable sales performance (any industry)
• Demonstrated ability to close sales
• Negotiation expertise
• An impressive work ethic
• Able to hold yourself accountable and achieve goals with limited direct supervision
• Neat, clean, and professional appearance
• Excellent customer service focus
• Excellent communication skills, verbal and written
• Self-motivated and able to work in a team environment
• Experience working in a customer service role a plus

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee is frequently required to stand, walk, reach with hands and arms, and talk or hear.

Company Description

The year was 1979 when the Southern Auto Group opened its first location in the Hampton Roads area. Today, this massive conglomerate includes nine core dealerships consisting of ten brands of automobiles, a Pre-owned Car and Truck Liquidation Outlet plus a state-of-the-art Collision Center, and over 550 employees on its payroll. The dealerships are comprised of Southern Chrysler Dodge Jeep Ram-Greenbrier in Chesapeake (2 locations); Southern Buick GMC and Southern Kia in Virginia Beach; Southern Volkswagen-Greenbrier in Chesapeake; Southern Buick GMC-Greenbrier and Southern Kia-Greenbrier in Chesapeake; Southern Dodge Chrysler Jeep Ram FIAT and Southern Alfa Romeo in Norfolk. The wholesale center, Pre-owned Car and Truck Liquidation Outlet, is located in Chesapeake and Southern Collision Center-Greenbrier's big body shop is located in Chesapeake, too.

The Dealerships are always looking for qualified candidates to fill a variety of positions. In addition to the vast opportunities we have available, you will find that management encourages and promotes advancement opportunities within each dealership.

We strive to achieve personal and professional growth within the dealerships, and we guarantee that once you become part of this family, you will not want to leave.

Take advantage of this opportunity to work for one of the Biggest and Best in Hampton Roads!

We are an equal opportunity employer. All applicants will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other protected characteristic.

Benefits

• Health Insurance
• Health Savings Account
• Medical GAP Insurance
• Dental
• 401(k) Retirement Plan - John Hancock
• Paid Vacation
• Paid Birthday Off
• Paid Holidays
• Short Term and Long Term Disability (Voluntary Benefit)
• Accident Solution Plan (Voluntary Benefit)
• Life Insurance (Voluntary Benefit)
• Cancer Protection Insurance (Voluntary Benefit)
• MASA Medical Transport Solutions (Voluntary Benefit)
• Employee Car Buying Program
• Direct Deposit