Work hours: 8:00am - 4:45pm pst

Position Summary:

Performs various duties in support of the professional underwriting team members.

Essential Job Functions:

Under direct supervision, reviews policy changes, documents and notes on personal lines policies. Ensures correct documentation is obtained from agents/insureds and processes accordingly per established guidelines.

Sends requests for additional data as needed. Responds to inquiries from insureds, Claims, and agency personnel regarding forms, underwriting procedures, policy information, etc.

Participates in projects where goals may include, but are not limited to: premium leakage and expense reduction.

Orders third party reports as needed.

Other duties as assigned by Leader.

Education:

• High School diploma required

Experience:

• At least 1 year of directly related experience required

• Or equivalent combination of education and/or experience

Knowledge and Skills:

• General knowledge of the organization, practices and operations.

• Good verbal communication skills to deal effectively with agents, insureds and claims personnel in verifying file information and providing good customer service.

• Effective listening skills.

• Requires critical attention to detail, organization and accuracy of work.